Cloud PBX and Hosted Telephony – How Can It Benefit Your Business?

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Cloud PBX and Hosted Telephony – How Can It Benefit Your Business?


High speed Internet and new technologies have created new products and services that have substantially improved productivity for small and medium businesses. Many small businesses though are sceptical. They like things the way they are and are generally of the opinion that if it ain’t broke don’t fix it.

Cloud Telephony for Business allows you to run your business more efficiently through flexible, cost effective voice and advanced unified communications functionality that can be easily scaled up or down, improving your productivity and keeping you in touch with your associates and clients with little or no maintenance. Hosted PBX solutions can easily scale up to 200 plus extensions. But you only pay for 200 extensions if you need 200 extensions.

Now I know you won’t just believe that cloud telephony is good for your business so I have outlined below the key benefits you find from using a hosted PBX system.

Cloud Telephony is cost-effective – unlike traditional PBX systems which can cost thousands to set up and generally come with expensive monthly maintenance costs with hosted telephony you only pay for the service that you need. You only pay for what you use. So, unlike other technological advancements, with cloud telephony, by embracing technology you could actually save money.

Hosted PBX services are priced for small business – hosted PBX is perfect for the growing SME. It offers competitive voice rates, free calls between offices and extensions. It offers contact centre agents and enterprise-grade features at a small business price. Basically with a hosted PBX solution and cloud telephony you get big business features at small business prices.

A hosted solution is Scalable – A hosted PBX solution easily scales from 4 to 200 extensions across single or multiple sites – you only pay for what you use.

Cloud telephony can improve productivity – With hosted PBX your employees stay connected whether they are in your office, at home or on the road – your staff members can access the same Unified Communications functionality regardless of device or location

If your business is experiencing any of the following you should investigate a hosted PBX and cloud telephony option:

Your current lease for your current PBX is up – Many people lock themselves into a long term lease with their PBX systems (because they are so expensive and cost prohibitive upfront.) Unfortunately, and we’ve seen it many times, as soon as the lease is up our clients start to see problems. Minor faults here and there but things seem to stop working.

You have a huge maintenance bill for your current PBX system – Once your lease has ended on your current PBX, chances are that you will start to get hit with expensive maintenance cost for your phone system. if you have a hosted PBX system there are no maintenance costs. This is all someone else’s problem.

You are outgrowing your current office space – If you have trusted staff but are outgrowing your current office space, then a hosted solution may be a great option for you. Telworking is increasing in popularity and with a hosted PBX, you can give your staff the same functionality they would as if they were in the office. This means that you can increase your staff and at the same time lower your overheads.

If you are interested in discussing how a hosted system can benefit your business you should get in touch today.


Source by Hamish Jones

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